Refund Policy
Last updated: November 2026
1. Overview
At Verbo (verboapp.online), we strive to make advanced English vocabulary learning accessible and effective. All payments for Verbo Pro annual subscriptions are processed securely through our Merchant of Record, Lemon Squeezy.
2. 7-Day Money-Back Guarantee (First-Time Purchases)
If you are not completely satisfied with your initial Verbo Pro annual subscription, you may request a full refund within 7 calendar days of your initial purchase date. Once approved, the refund will be issued back to your original payment method within 5 to 10 business days.
3. Renewals and Partial Billing Periods
Annual subscriptions renew automatically once per year unless canceled prior to the renewal date. Beyond the initial 7-day guarantee window, we do not offer prorated or partial refunds for unused time remaining in an annual billing cycle.
4. Subscription Cancellation
You may cancel your annual subscription at any time through your Profile settings or by contacting our support team. Upon cancellation, your account will not be charged again, and your Pro access will remain active until the end of your current paid annual period.
5. How to Request a Refund
To request a refund within the 7-day eligibility period, please email us at support@verboapp.online with your registered Verbo email address and order receipt. Our team responds to all refund requests within 24 to 48 hours.